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Status Released
Categories Creating Clients Tax
Created by Andrew Baker
Created on Dec 21, 2024

Entering a postcode when setting up the address for a new client in the client dashboard

Currently you are insisting that a postcode in entered. We deal with mainly non-UK resident clients living overseas. Not all have a postcode so what do we enter here to get around the problem and be able to save the address - we don't want to enter something that has no bearing on the address as this will be shown on the tax return. This section appears to be geared toward UK resident clients and I get you need to enter a postcode for those. Can we not have a box to tick to indicate where it is a non-resident client and have free form boxes to complete the address ?

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    Alby Atkinson
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    Feb 25, 2025

    HI @Guest , just letting you know that we have removed the need for you to add a postcode to a non-UK address when creating a client in IRIS Elements.