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Link to Whatsaap / text message

As with emails, be able to view texts and whatsapp messaged from clients. Some send pictures via whatsapp that could then be stored in documents section.
Tara Hotston about 2 years ago in Practice Management 0 In Discovery

Client Portal to upload documents not necessary for signature

It would be great if the portal could be used to share all documents not just ones for signature. We send covering letters and it looks weird asking the client to approve the letter.
Charlotte Clarke about 1 year ago in Practice Management 0 In Discovery

Ability to download or print the firm risk assessment questionnaire and answers

AML regulator requests copy of firm's risk assessment annually and screen print unprofessional.
Grant Middleton about 2 years ago in AML 3 In Discovery

Task Calender/list

Only showing tasks on the calendar/task list for individuals at that job stage rather than showing all job stages even if overdue. This should stop the 'clutter' and multiple jobs stages showing up for one client if the job is overdue.
Guest about 1 year ago in Practice Management 1 In Discovery

Ability to set or change default review period for RAs and KYCs

Currently, all RAs and KYCs seem to default to 1 year for review. There is no way to change either the default period or the review date on the KYC or RA. A new manual RA or KYC needs to be completed. It is not essential for all RAs and KYCs to be...
Corinne Harper about 1 year ago in AML 0 In Discovery

Changing Title for Clients

I was setting up a new client on IRIS elements for their personal tax return but later found it difficult to remove their title on the information section of IRIS Elements. There is no option for this. I do not want to delete the client from IRIS ...
Guest over 1 year ago in Client Management 0 In Discovery

Task commencement and due dates should be based on date job comes in.

It does not make sense that the commencement and due dates of tasks are based on the job year end. You cannot start a jobs until you have received the records from a client, so the task commencement and due dates should be based on the date record...
Guest almost 2 years ago in Practice Management 0 In Discovery

Not automatically set up a job for a sole trader - duplication of individual job

Where you have to create a new client for a sole trader to be able to enter the details in the individuals tax return, that then creates new jobs/tasks for client take on etc which are already there for the individual. Where I imported all my clie...
Tara Hotston about 2 years ago in Practice Management 0 In Discovery

AML Elements - Group/client permissions

Please can permissions be individually set, instead of levels such as being able to Check but not Delete.
Guest over 3 years ago in AML 0 In Discovery

AML RA Not required option

On the home Screen could another option be added to show that an RA is not required for this client. So yo end up with High, Normal, Low, Not required and no risk - ie last category are awaiting for RA to be performed.
Caroline Gudgeon almost 2 years ago in AML 2 In Discovery