Since we adopted the practice manager, our practice has faced challenges. We activated accounts for several clients. They called us to say they did not receive the activation email or, by mistake, deleted it. The client cannot log into the portal without the facility to resend the activation email.
Please add a button on the contact page to resend the activation code email.
hi
To re-send the activation link, the current process does allow this. You must first click 'deactivate' on the contacts tab on the affected contact, and again click 'activate'