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Sort client list

It would be useful to sort clients by type rather than go through a long list. In particular as default is only 15 clients and there are 2 records for every individual/sole trader ( can't understand this at all...). So a drop down box with individ...
Guest almost 2 years ago in Client Management / Practice Management 1 Released

Accounts on dashboard

This is for elements. I would like to see on dashboard the accounts that I am working on. It is incredibly frustrating that I have to go to clients, find the client then see the draft accounts. I maybe working on several accounts at the same time ...
Guest almost 2 years ago in Accounts 0 Released

Elements - Be able to identify who is missing a risk assessment or KYC assessment

It is possible to identify who is missing an identity check on the electronic ID checks screen (show only individuals without an ID check radio button). It would be helpful to also be able to identify who is missing a risk assessment and KYC asses...
Corinne Harper about 2 years ago in AML 1 Released

Flexibility to send automated reminder emails to different personnel from different departments within the same organization

Our firm has over 200 clients, many of whom have personnel from multiple departments that need to be included in our communications. However, the current Senta system limits our ability to send "automated" reminders to multiple individuals within ...
Guest over 2 years ago in Practice Management 0 Released

Being forced to create another client for a sole traders income is wasteful

You shouldn't need to create another full client to enter self employed income for a sole trader, it just create duplication.
Lewis Smith over 2 years ago in Client Management / Tax 1 Released

The ability to customise the client's lines of turnover and expenditure. Current classifications are extremely limited and do not suit what the clients need.

Current classifications are extremely limited and do not suit what the clients need. Big frustration. Theatre clients have different categories to furniture makers, and different to cafes and restuarants. Current classifications are misleading and...
Guest over 2 years ago in Accounts Production Essentials 4 Released

Authentication code prepopulated when submitting accounts

The code is held in the information tab, when submitting accounts to Companies House it would be useful for the authentication code to be picked up automatically.
Tara Hotston over 2 years ago in Accounts Production Essentials 1 Released

Overall risk assessment comment

This is lost when you reenter the section
Guest over 2 years ago in AML 4 Released

Initial client set up and assessment

When completing a risk assessment, the next due date automatically completes for 1 year and cannot be edited. When assigning a risk profile, a comment can be entered but this then disappears when saved and doesn't seem to appear anywhere. A KYC as...
Paul Riggall over 2 years ago in AML 2 Released

Report for expired risk assessments

Please could there be an easier way to see when the risk assessments are due to expire, the current export shows every single assessment been done and even shows the clients that have been marked as inactive, which doesn't help. The date format is...
Guest over 2 years ago in AML 2 Released